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Culture Isn’t What You Say. It’s What You Tolerate.
Every organisation has values. They’re written on websites.Printed on office walls.Repeated in meetings. But over the years, I’ve…
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Insights & Reflections
Thoughts, stories, and practical guidance on the things that matter to us and to the people we work with. Trauma-informed practice, healing, culture change, and what it takes to build something better.
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When “Difficult” Is Actually Disconnected
We are quick to describe people as difficult. Difficult to engage.Difficult to manage.Difficult to support.Difficult to work with.…
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Trauma-Informed Identity: Who Writes Your Identity?
Be careful how you describe people. Someone else may believe your version before they ever have the chance…
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We Couldn’t Afford to Keep Them. Then We Paid More to Replace Them.
I’ve lost count of the number of times I’ve heard it. “There isn’t any budget.” “We’d love to…
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Trauma-Informed or Trauma-Aware?
Over the past few years, I’ve noticed a significant increase in organisations describing themselves as trauma-informed. On one…
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Trauma-Informed Practice Starts With Curiosity
One of the most powerful shifts I have witnessed in trauma-informed practice is surprisingly simple. It is the…