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Grief Comes to Work: A Trauma-Informed Perspective
A few months ago, I wrote about grief. About the different kinds of grief we experience throughout our…
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Insights & Reflections
Thoughts, stories, and practical guidance on the things that matter to us and to the people we work with. Trauma-informed practice, healing, culture change, and what it takes to build something better.
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Blue Light Services Don’t Need Tougher People. They Need Better Systems.
Every day, someone working in a blue light service walks into work knowing they may witness the worst…
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The Cost of Not Being Trauma-Informed
When people ask me why trauma-informed practice matters, my answer is simple. Because the cost of not being…
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Culture Isn’t What You Say. It’s What You Tolerate.
Every organisation has values. They’re written on websites.Printed on office walls.Repeated in meetings. But over the years, I’ve…
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We Couldn’t Afford to Keep Them. Then We Paid More to Replace Them.
I’ve lost count of the number of times I’ve heard it. “There isn’t any budget.” “We’d love to…
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Why Systems Sometimes Feel Safer Than People
There’s a quiet shift that happens in organisations over time. We start building systems to protect people.Policies. Processes.…