How Trauma-Informed Is Your Organisation?

A short reflection checklist

This is not a test it’s a starting point for reflection.

Leadership & Culture

• Do staff feel safe to raise concerns without fear of blame?
• Is wellbeing spoken about openly, not just assumed?
• Do leaders model boundaries and healthy working practices?

Policies & Procedures

• Are policies written in clear, human language?
• Do they explain what will happen, not just what must be done?
• Do they allow for flexibility where appropriate?

• Communication
• Is communication consistent and transparent?
• Do people feel informed, not left guessing?
• Is language respectful and non-judgemental?

Staff Experience

• Is the emotional impact of the work recognised?
• Are staff supported, not just expected to cope?
• Is supervision reflective, not only task-focused?

Client / Service User Experience

• Do people understand what support is available?
• Are they given choice and time to engage?
• Do they feel heard and believed?

A simple way to read this

• If you answered “not yet” to several of these — you’re not alone.
• Most organisations are doing parts of this well,
• but struggle with consistency.

This is often the point where organisations move from awareness into meaningful, structured change.